It’s hard to run a business these days without IT infrastructure and a team that knows how to handle it. You have two options when it comes to your IT department. You can hire a team of new employees that know what to do, or you can work with a managed IT services provider like CRG that can handle your IT needs for you. In some cases, hiring an outside team can be less expensive than hiring a whole new team of employees. Here are some factors to consider when you’re deciding between these options.


Downtime Costs

When deciding on an IT solution, it’s important to think about network downtime and how much it costs you. In some industries it can cost somewhere between $140,000 and $550,000 for each hour of downtime. That’s a hefty price tag, and if network downtime is an expensive prospect for your business it could be worthwhile to work with a managed IT services provider that can jump into action immediately and get you back up and running quickly.


Malware Attacks

Malware attacks are getting more common, and if your industry is one that’s experiencing a significant uptick in attacks from bad actors it could be worthwhile to have a managed IT services provider on your side. If you have a bare-bones IT staff, they may not have the time to learn about the latest threats. A managed IT services provider has to stay up-to-date with industry best practices, and could help you prevent malware-related issues that cost your business money.

Network Security

Network security is important at all times of day, but your in-house staff might not be able to pay attention at all hours of the day. This is especially true if there’s an issue outside of normal business hours. A managed IT support team might be expensive, but they could help solve a network security issue at off-peak hours that your in-house team cannot.


Available Resources

To figure out if hiring staff is cheaper than bringing in a managed IT services provider, you have to think about your available resources and if hiring more staff will stretch you thin. How many people would need to be hired to handle your growing user base? Does that mean you need more office space or parking? How much of an investment is this beyond hiring a few new IT people? Hiring costs aren’t just salaries and benefits for individual employees. You have to consider how expanding the team affects your company’s bottom line.


If you’re running a business, you probably have important data that needs to be backed up. Unfortunately, taking care of backups can take up a lot of man hours. You might hire IT staff that don’t even have the time to back up everything properly because they have other responsibilities. A managed IT services provider handles backups for you if that’s something you ask for.

Your Managed IT Support Team in Charlotte, NC

If you think that an outside IT support team works best for your business, we’re ready to help. Talk to the IT services department at CRG and see how easy it is to get the expert help that you and your company need to grow.